Boatyard, the first customer experience platform designed for the marine industry, has announced a new integration with Lightspeed, the industry-leading dealership management system. This new data partnership creates a true end-to-end solution for Lightspeed dealers, who can now connect their operational processes with Boatyard’s innovative customer communication tools.
Nathan Heber, founder and CEO of
Boatyard, comments, “Boatyard is on a mission is to make boating easy by transforming the customer experience for boat owners. By integrating with a market leader like Lightspeed, we empower our dealers to deliver remarkable customer experiences without the need to duplicate data entry between the two platforms. We want to help dealers make the most of Lightspeed by adding our suite of customer experience tools to their existing Dealer Management System.”
By integrating Lightspeed with Boatyard, dealers can:
• Digitally receive and manage service requests
• Streamline and automate customer communications
• Reduce accounts receivable and get paid faster with Boatyard's digital estimate, invoice, and payment features
• Offer cutting-edge customer experiences with Boatyard's photo and video sharing tools
• Save their service teams an average of 10 minutes per work order
• And much more.
Lightspeed integration is available in Boatyard today. Boatyard has created a founder's circle of Lightspeed dealers that are helping design future integration capabilities between the two platforms in exchange for preferred pricing.
The opinions expressed herein are the author's and not necessarily those of The Xinde Marine News.
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